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Non-returnable items: Certain types of items cannot be returned, including any personalised products with initials etc. Returnable Items: At Belief we offer returns and exchanges on all products that are NOT PERSONALISLIED. We have a 14 day return policy, which means you have 14 days to notify us by email at clubshops@beliefsports.uk of the following: Customer name Order No Address Reason for return We will then respond to you and provide a return address and you must return the item to us within 14 days. Belief do not cover the cost of postage and recommend that you use a proof of delivery service. To be eligible for a return, your item must be in the original packaging and have all tags and must not be worn. Belief will either offer a refund to your original payment method within 14 days or send you a replacement garment.